Office Hours and Contact Details
Face masks are mandatory for all visitors entering the Embassy. You will be required to have your face mask on before you enter the Embassy, while you are waiting and at the counter when being served.
Emergency Situations and Consular Support
In case of an emergency after hours, consular assistance is available from the 24-hour Consular Emergency Centre in Canberra via the Embassy on +30 210 870 4000. If you have difficulties connecting through the Embassy's number you can call the Consular Emergency Centre +61 2 6261 3305.
Australian Passport Services
Adult passport holders may be eligible to renew a passport if it was issued on or after 1 January 2006. Click here to see if you're eligible.
If you are renewing your adult passport you may be eligible to send your application by courier. Click here to see if you are eligible and information on requirements.
An appointment is required to lodge a child or first-time adult passport application
Click here to make an appointment - please provide your full name in English
Appointments are available from Monday to Friday between 9:00 am - 12:30pm
If you need to lodge a passport application in Bulgaria or Romania contact our Honorary Consul to make an appointment. Click here for contact information.
Before booking an appointment make sure you have printed your completed application, and have your photographs and supporting documents ready (eg passport, birth certificate, citizenship certificate, identity document)
Unacceptable photos and errors in information provided can delay the processing of your application
Click here for passport application fees
An additional fee of €3.50 will be charged if you request to have your passport posted to you
Passport Application Processing Delays
It is recommended that you plan for a minimum of eight to ten weeks to receive your passport after submitting your application.
There is an unprecedented demand for Australian passports, with the Embassy experiencing a surge in requests for passport appointments and information on processing times. The record demand has caused delays in the processing of applications in the Australian Passport Office.
Before you book your travel, we suggest you check here for passport appointment availability and add at least eight to ten weeks onto that date.
Child and first-time adult applications can take longer to process, we recommend you allow more time for these applications. If you are lodging as a family or group, applications can be authorised at different times and passports may not be received in one group.
Unacceptable photographs and errors in your application can cause additional delays.
- Australian Passport Office photo requirements - examples of what is acceptable and unacceptable
- How to get a passport when overseas
- Applying for a first Australian adult passport or for a child's passport
- Renewing your current Australian adult passport
- Complete online and print an Overseas Passport application form or renewal form
Honorary Consuls in Sofia (Bulgaria) and Bucharest (Romania) are able to provide assistance to Australian citizens and can accept passport applications (by appointment only). For urgent assistance outside their working hours of 9:00am to 4:00pm from Monday to Friday call +61 2 6261 3305. Honarary Consuls are not open on public holidays in their country of residence.
Australian visa and migration services
The Embassy does not provide Australian visa or citizenship services. You will need to contact the Australian Department of Home Affairs for information about visas or citizenship. Information can be found on their website at www.homeaffairs.gov.au or you can call their Global Service Centre on +61 2 6196 0196, open Monday to Friday, 9am to 5pm (local client time).
Home Affairs have provided information on this website under the Connecting with Australia - Visas and migration option above or you can click here. If you phone the Embassy about visa, migration or citizenship issues we will transfer your call to the Home Affairs Global Services Centre.
Information for travelling Australians
- Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade
- What we can and cannot do: Assisting Australians overseas
- Consular Privacy Collection Statement
Practical information about Greece, Bulgaria and Romania
- International driving permits
- Birth, marriage and death certificates
- Getting married in Greece ? See also Marriage overseas
- Authentications and apostilles
- Bringing medication into Greece
- Changing your Australian Licence to a Greek Driving Licence
- Renewal of Driver's Licence
- General Information Regarding Visa Requirements for Travelling Australians
- Legal services
- Lost property
- Medical and health services
- Schengen Travel bulletin
- Visas for Greece, Bulgaria and Romania
Pensions and information for former residents
- Australia and Greece: Social Security Agreement (English version)
- Australia and Greece: Social Security Agreement (Greek version)
- Social security: pension payments
- A gateway to information about Australian benefits, payments and services
Returning to Australia
- Handy information for Australians or residents returning from a holiday or moving back to Australia.
- Taking cats and dogs to Australia